Embrace change with Dynamics ERP solutions

FAQ: Dynamics 365 Finance and Dynamics 365 Supply Chain Management

• 1. What is Dynamics 365 Finance and Operations?

  Dynamics 365 Finance and Operations was an ERP solution (formerly Microsoft Dynamics AX and AXAPTA). It was later developed into Microsoft Dynamics 365 Finance and Operations, often shortened to F&O or FO.

   

  Today the solution is split into two separate products: Microsoft Dynamics 365 Finance and Microsoft Dynamics 365 Supply Chain Management.

   

  These cloud‑based solutions are primarily designed for larger organizations and make it possible to manage core business processes including finance, production, supply chain, warehouse and logistics in one unified platform.

• 2. How do I know whether to choose Finance, Supply Chain Management or Dynamics 365 Business Central?

  The choice depends mainly on your company’s size and complexity. Microsoft Dynamics 365 Business Central is usually the best fit for small and mid‑sized companies that need an ERP system that is easy and quick to adopt.

   

  If your company has complex processes, multiple locations or requirements for advanced reporting and control you should consider Dynamics 365 Finance and Dynamics 365 Supply Chain Management. These solutions are built for larger organizations that need deep functionality and flexibility to manage finance, production and supply chain in the cloud.

• 3. What AI capabilities are included in Dynamics 365?

  Dynamics 365 Finance, Dynamics 365 Supply Chain Management and Dynamics 365 Business Central all include AI capabilities through Microsoft Copilot.

   

  This allows you to automate tasks, get intelligent recommendations and analyze data with generative AI. In Finance AI is used for automated reporting and budgeting. In Supply Chain Management it is used for demand forecasting and inventory optimization and in Business Central it helps simplify financial management and provide business insights.

   

  AI reduces manual work and improves decision making by combining data analysis with intelligent suggestions.

• 4. What deployment options are available and is it difficult to move from Dynamics AX to Finance and Supply Chain Management?

  The solutions are primarily cloud‑based (SaaS) but hybrid and on‑premise options are available for companies with specific needs such as data sovereignty or compliance. Cloud deployments typically offer greater flexibility and lower long‑term costs while on‑premise can be relevant in special scenarios.

   

  It is definitely possible to migrate from AX to the new platform but it requires planning. The key is to prepare data, processes and integrations to ensure a smooth transition. Many organizations choose to work with a Microsoft partner with experience in Dynamics 365 and this type of migration.

• 5. Which industries benefit the most from Finance and Supply Chain Management?

  These solutions are popular among companies in discrete, project‑based and process manufacturing such as pharma and food and beverage. They also suit wholesale, retail and energy. Overall they are a strong choice for companies that need to manage complex supply chains or meet strict regulations and standards.

• 6. What options do we have for integrating Finance and Supply Chain Management with other Microsoft solutions?

  Finance and Supply Chain Management integrate seamlessly with Microsoft 365 and Microsoft Power Platform. This allows you to automate reporting, build custom apps and get more value from your data. Everything works within a single platform.

• 7. How do we get started if we are considering a transition?

  Start by assessing your needs and goals. Talk to a partner who understands your industry and the solutions so you can create a plan that maximizes the value of your investment.